Privacy Policy

At Lymphoma Foundation Canada (LFC), we recognize the importance of privacy and are committed to maintaining the accuracy, confidentiality and security of your personal information. This privacy policy describes the personal information that LFC collects, how we manage that information and the circumstances under which we may disclose that information.

LFC’s privacy policy is based upon the requirements of applicable privacy legislation.

What is personal information?

Personal information is any information about an identifiable individual, other than an individual’s business title or business contact information. Personal information (e.g., name, address, age, credit card information, banking information) does not include information that cannot be associated with or tracked back to a specific individual. Information that is publicly available, such as a telephone book listing, is also not considered to be personal information.

What information does LFC collect?

LFC only collects personally identifying information about donators, volunteers, and members to establish, maintain and manage our relationship with you.

Your provision of personal information to LFC means that you agree and consent that we may collect, use and disclose your personal information in accordance with this privacy policy. If you do not agree with these terms, please do not provide any personal information to LFC. Failure to provide your personal information to LFC may prevent us from offering you the services and/or programs you have requested. We will discuss the impacts of withdrawal of consent with you at that time.

The information LFC collects is the minimum amount we need to demonstrate and maintain a service, volunteer, member or donator relationship with you. This includes:

Contact and identification information, such as your name, address, telephone number and e-mail address;
Donation information such as amount of gift;
Financial information such as your billing and banking information (credit card number and expiry date, in order to process your donation); for on-line financial transactions such as donations and event registrations, we process standard credit card information (card number, card type and expiration date) via a secure, 128-bit encrypted Secure Sockets Layer (SSL) session. SSL is the proven standard for secure web transactions.
Other personal information used for purposes that a reasonable person would consider appropriate in the circumstances (e.g., if you have demonstrated an interest in volunteering, we may send you information regarding volunteering and upcoming events).

Some of the information LFC collects is needed to satisfy the requirements of the Canada Revenue Agency (CRA) (e.g., income tax receipts). There are also circumstances where the use and/or disclosure of personal information is justified or permitted without consent. These circumstances may include:

Where required by law or by order or requirement of a court, administrative agency or other governmental tribunal;
Where LFC believes, upon reasonable grounds, that it is necessary to protect the rights, privacy, safety or property of an identifiable person or group;
Where the information is public.

LFC generally collects your personal information directly from you and only with your consent. In addition, LFC will not collect or use personal information about you from a third party without your express consent. LFC will usually obtain your consent at the time that we collect your personal information. If the purpose for using your personal information changes from the time since such consent was obtained, LFC will advise you of this purpose before such use or disclosure.

How does LFC use your personal information?

As explained above, LFC uses your personal information for membership, to send e-newsletters, to process donations, to respond to requests for services and information, and to keep you informed about LFC activities.

We may also use the information you provide to us in the following ways:

To assist in the development of new programs, events, and services
To provide donation recipients with summary or aggregate information about our donations, programs and services
For internal research purposes
To develop information materials based on donor preferences.

When does LFC disclose your personal information?

LFC shares your personal information only with employees who require such information to establish, manage and maintain our relationship with you.

Accuracy of information

LFC aims to ensure that any personal information provided is accurate, complete and current as required for the purposes for which the information is used.

Retention of personal information

LFC keeps personal information only as long as it is required for the reasons it was collected. The length of time we retain information varies, depending on the program, service or event and the nature of the information. For example, we generally keep financial information for six years, in accordance with CRA rules and regulations. The retention period may extend beyond your relationship with us. When your personal information is no longer required for LFC purposes, the information is either physically destroyed or deleted.

Links to other Web sites from lymphoma.ca

LFC provides links to other Web sites that LFC believes may be of interest to you. As LFC has no control over the content of any of these Web sites, these links may be updated or deleted as LFC deems appropriate.

Please be aware that LFC is not responsible for the privacy practices or accuracy of other Web sites that we link to. We encourage you to read the privacy statements of each and every Web site that requests personal information from you.

Inquiries and requests for access

If you have any questions about this privacy policy, or would like to access your personal information, please contact our office. Please note that as we cannot guarantee the security of Internet mail, all formal requests to access personal information should be made in writing.